Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which customers of jsuccivorous may request a refund for products purchased through our website. We are committed to ensuring customer satisfaction while also protecting the interests of jsuccivorous. This policy is designed to comply with applicable laws in Ireland and to provide clear guidance on our refund process.

Scope and Applicability

This policy applies to all purchases made through the jsuccivorous website. By making a purchase, you agree to the terms outlined in this Refund Policy. This policy does not affect your statutory rights as a consumer under Irish law.

Definitions

  • Product(s): Any item sold through the jsuccivorous website.
  • Customer: Any individual or entity that purchases products from jsuccivorous.
  • Refund: The return of funds to the Customer for a Product purchased.

Main Policy Content

1. Eligibility for Refunds

Customers may request a refund under the following conditions:

  • The request is made within 14 days of receiving the Product.
  • The Product is unused, in its original packaging, and in a resalable condition.
  • The Product is not a custom or personalized item, which are exempt from refunds.

2. Refund Process

To initiate a refund, Customers must:

  1. Contact our customer service team at [email protected] or call +3530831905249 to request a refund.
  2. Provide proof of purchase, including order number and details of the Product.
  3. Return the Product to the address provided by our customer service team.

Refunds will be processed within 14 days of receiving the returned Product, using the original payment method. Please note that shipping costs are non-refundable unless the return is due to an error on our part.

3. Non-Refundable Items

The following items are non-refundable:

  • Gift cards
  • Downloadable software products
  • Custom or personalized items

User Rights and Obligations

Customers have the right to request a refund as outlined in this policy. Customers are obligated to:

  • Provide accurate information when requesting a refund.
  • Return Products in accordance with the conditions specified in this policy.
  • Bear the cost of return shipping unless otherwise agreed upon.

Limitations and Disclaimers

jsuccivorous shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of Products. Our liability is limited to the maximum extent permitted by law. This policy does not affect your statutory rights as a consumer.

Data Protection/Security

We are committed to protecting your personal information. Any personal data collected during the refund process will be handled in accordance with our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Changes to Policy

jsuccivorous reserves the right to amend this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Customers are encouraged to review this policy periodically to stay informed of any changes.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: jsuccivorous
  • Phone: +3530831905249
  • Email: [email protected]
  • Address: One Dublin Airport, Dublin Airport, Floor 3, Office 12, Dublin, D04 F4E2, Ireland.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Ireland.